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Understanding Your Rights and Our Obligations

These legal terms govern every account, transaction and session on taxi666, and they apply to you wherever local law permits access.

Jurisdiction-dependent accessAccount terms in plain languageData handled with careTouch 'n Go eWallet, Boost, GrabPay coveredContact paths always open
taxi666 Understanding Your Rights and Our Obligations
HOW WE HANDLE POLICY

Data, Cookies, Security and Your Account Record

We operate these four account and data practices consistently across all accounts. Players in George Town and elsewhere in Malaysia are covered under the same terms. If any practice changes, the updated policy appears on this page before the change takes effect.

Data Retention

Transaction records tied to Touch 'n Go eWallet, Boost and GrabPay deposits are retained as required by applicable financial rules. You may request a summary of what we hold at any time via live chat.

Cookie Use

We use session cookies to keep your account logged in across pages and analytics cookies to understand how the lobby is used. You can disable non-essential cookies through your browser settings without losing account access.

Account Security

Your account is protected by password authentication and a one-time PIN sent to your registered mobile number at login. Never share your OTP with anyone, including anyone claiming to represent our support team.

Correction Requests

If your registered name, identification number or contact details need updating, submit a correction request through live chat with supporting documents. We process corrections before any pending withdrawal is cleared.

LEGAL CONTACT PATHS

Reach Us on Legal or Account Policy Matters

If you have a question about how our terms apply to your specific account situation, or if you want to submit a formal data correction request, these are the channels we monitor for policy-related queries. Raise your question through the most convenient path and include your registered account email so we can locate your record without delay.

Live Chat Raise account policy questions or data correction requests directly through the live chat window. Include your registered email and the specific clause or data point you are querying.
Email Support For written records of formal complaints or legal correspondence, email our support address. We treat legal queries separately from general account help to keep response timelines honest.
Account Help Centre The account help section covers terms-related questions about payment records, wallet verification and account closure — useful before escalating to direct contact.

Common Questions About Our Terms and Your Rights

These are the questions we receive most often about our legal terms, data practices and account conditions. If your question is not covered here, live chat is the fastest way to get a specific answer tied to your account.

Access depends on local law and is available where local law permits. You are responsible for confirming that your use of the platform is lawful in your jurisdiction before opening an account.

We collect the name, identification number, email address and mobile number you submit at registration. Payment processors like GrabPay and DuitNow receive only the data needed to settle each transaction.

You may request deletion of non-mandatory data through live chat. Transaction records tied to regulated payment rails such as FPX and Touch 'n Go eWallet must be retained for the period required under applicable rules.

Submit a correction request via live chat and attach a supporting document such as a national ID or utility bill. We process corrections before releasing any pending withdrawal tied to your account wallet.

No. We do not sell or share your personal data with third parties for marketing. Data is passed to payment processors — including Boost and GrabPay — only to settle your transactions.

Updated terms are posted on this page before changes take effect. Continuing to use your account after the update is published means you accept the revised conditions, so we recommend checking this page periodically.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.