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Terms Conditions That Govern Your taxi666 Account

Every account on taxi666 operates under these terms — they set out what you can expect from us and what we ask of you in return.

Applies to all account holdersCovers Touch 'n Go eWallet, Boost, GrabPay depositsJurisdiction-dependent accessUpdated terms notified via accountContact support for any clarification
taxi666 Terms Conditions That Govern Your taxi666 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or you want to raise a concern about how they apply to your account, we have three direct contact paths. Our team can walk you through specific clauses, confirm what documentation we need, or explain how a particular rule affects your deposit or withdrawal flow via your chosen payment method.

Live Chat Reach our account team through the live chat icon in your dashboard. This is the fastest way to get a plain-language explanation of any clause that affects your account.
Email Support For written records of any terms query or formal dispute, email our support address from your registered account email so we can match it to your profile and respond accurately.
Account Help Centre The Help Centre inside your account holds a terms summary, verification steps, and a record of any policy updates sent to your account since registration.
HOW WE HANDLE POLICY

Account Security and Policy Commitments

These terms do not just state rules — they also define our obligations to you. From account security to how we retain your data and process payment records, we want you to understand what happens at each step. Here is how we approach the key areas that matter to your account.

Data Handling

We collect only the information needed to verify your account and process payments via Touch 'n Go eWallet, Boost, or GrabPay. Your data is not sold to third parties.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately and we will freeze the account while we investigate.

Record Retention

Transaction records, including all DuitNow and FPX transfers, are retained for the period required under the terms stated at sign-up and are accessible to you via your account statement section.

Requesting Changes

To update your registered email, phone number, or linked payment wallet, submit a request through live chat with the verification documents listed in the account settings section.

Frequently Asked Questions About Our Terms

The questions below cover what our members in Malaysia ask most often about these terms — from how to dispute a charge to what happens when the rules change. If your question is not listed here, our live chat team can address it directly against your account.

The same version of the terms applies across all regions where access is permitted under local law. If your region has specific restrictions, those are noted at account registration and in the relevant clause of these terms.

We may suspend or permanently close your account depending on the severity. Where funds are involved, we follow the dispute process outlined in the terms before any action on your wallet balance.

A notification is sent to your registered contact and posted inside your account dashboard, showing the effective date. The previous version remains accessible in your account for reference during the notice period.

Yes. Contact our support team via live chat or email from your registered address, and we will supply the version active on your registration date for your records.

All deposits made through Touch 'n Go eWallet, Boost, or GrabPay are governed by the payment clause in these terms. Once confirmed on our system, deposits follow the wallet credit process described in your account settings.

Reach out to support before the effective date of any change. We can clarify the intent of the new clause, and if you choose not to continue, we will walk you through the account closure and fund withdrawal process.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.